When will my order arrive?

To request your order status:

If you would like to know the status of your order, please click on the following link: 

Note for the "e-mail address" field

Important: Please enter the e-mail address, which you have deposited with your order, in the field "E-mail address".

Note on "Order number"

In the field "Order number", enter the order number which you have received in the order confirmation. We sent them by e-mail.

I have not received an order number

If you have not received an order number, please proceed as follows:

  1. Please click  here
  2. Then click on "Query order status".

You will then receive all information about your order.

Please Notice: This is an automatic full article! (Original version of this article) For more information, visit our Help Center page.