Software cannot be started

Do you have difficulty to start Saal Design Software?

If the software cannot be started, please follow the steps below:

  1. Please deinstall Adobe Air and Saal Design Software from your computer. The saved projects will not be deleted. You can still find them later.
  2. Important: please make sure that the programmes were completely deinstalled from your computer.
  3. Afterwards, please download and install the latest version of our Saal Design Software here.

The software should work now.

The software still cannot be started after new installation

If the problem is still there, please do not hesitate to contact our customer support (support@saal-digital.co.uk). Please give us some details on the problem and a screenshot of the error message if there is any. We will then get back to your as soon as possible.

Direct Support

If you did not find answers to your questions, you can also describe your problem here:

Thanks for your message. You will receive a reply concerning the status of your inquiry short afterwards.
An error occurred during the transmission of the form. Please examine your entries!
Bitte warten: Daten werden übertragen.
Send
1
image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Screenshot
2
image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Logfile
2
1
1
1
1
image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Screenshot
2
image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Image of the photo product
2
1
image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Proof of payment (as attachment)
2