Product is damaged

You received your order, but the product is damaged?

In this case, please do not hesitate to contact our customer support (support@saal-digital.co.uk) with the following information:

  • Your order number
  • Photo(s) of the damage
  • Please also specify which product exactly is damaged and its quantity.

We will then print the product once again for your for free. If you do not want a reprint, please inform us as well in your e-mail.

 

Direct Support

If you did not find answers to your questions, you can also describe your problem here:

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image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Screenshot
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image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Logfile
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image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Screenshot
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image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Image of the photo product
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image/*,application/pdf,application/msword,application/vnd.openxmlformats-officedocument.wordprocessingml.document,text/plain,application/x-zip-compressed The file format is not allowed. 5 Maximale Anzahl der Uploads erreicht. 4MB The file is too big.
Proof of payment (as attachment)
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