Problem with the installation of the Saal Design software

Error message:

The installation of the Saal Design software has failed with an error message:

Problem with the installation of the Saal Design software"

Solution:

Download Fix It from Microsoft and uninstall Adobe Air and the Saal Design software. Then re-install the Saal Design software.

You can find the program Fix It under the following link: http://support.microsoft.com/mats/Program_Install_and_Uninstall/de-de

1.1 Download the Fix It program via the green "Run Now" button.

1.2 Open the downloaded exe file

1.3 Confirm the Microsoft license agreement with "Accept"

1.4 Select "Detect problems and let me select the corrections to apply"

1.5 Select "The installation is running."

1.6 Select the program "Adobe AIR" and confirm with "Next".

1.7 Now you are asked if you want to uninstall this program, confirm with "Yes, uninstall."

1.8 Now Adobe Air should be successfully uninstalled.

 

Repeat the previous steps for the Saal Design software:

2.1 Reopen the downloaded exe file.

2.2 Confirm the Microsoft license agreement with "Accept"

2.3 Select "Detect problems and let me select the corrections to apply"

2.4 Select "The installation is running."

2.5 Select the program "Saal Design Software" and confirm with "Next".

2.6 Now you are asked if you want to uninstall this program, confirm with "Yes, uninstall."

2.7 Now the Saal Design software should be successfully uninstalled.

>>> Now download the Saal Design software again from our homepage: http://www.saal-digital.co.uk/service/software-download/saal-design-software-20/download/ and install them as usual. Adobe Air is automatically installed here.

If you still have problems, please send us an e-mail software@saal-digital.co.uk

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